When it comes to full management, clients and families needn’t worry about a thing. Here, the provider hires and trains its own carers directly, overseeing every aspect of care, both long-term and day-to-day. This includes early risk assessment and client-carer matching, to personalised care plans, staff rotas and admin such as salary, holiday pay and so on. With oversight, reviews and 24/7 support, clients decide how much of a managed service they’d prefer. It’s the ideal option for families juggling lots of other demands or those who don’t want to worry about coordinating GP appointments and other everyday tasks.
Our full management care providers are all regulated in England by the Care Quality Commission (CQC), the independent body that inspects and maintains standards within the industry. There are equivalent bodies responsible for service regulation in Wales, Scotland and Northern Ireland. They are: Social Care and Social Work Improvement Scotland (SCSWIS), The Care and Social Services Inspectorate Wales (CSSIW) and for Northern Ireland: The Regulation and Quality Improvement Authority (RQIA). All are committed to making sure our providers are safe, caring, responsive, effective and well run.